Timeless watches dfo11/18/2023 ![]() ![]() UPDATE: I GOT A CALL FROM A GUY IN THERE STORE GIVING ME AN EMAIL ADDRESS TO WRITE A COMPLAINT! ARE YOU BLOODY SERIOUS? IS THAT ALL YOU CAN OFFER ME AFTER HOLDING MY WATCH AT YOUR SHOP FOR NEARLY 2 WEEKS? YOU CALL ME AND GIVE ME AN EMAIL ADDRESS FOR ME TO COMPLAIN? BLOODY PATHETIC THEY ARE.Thursday, 01 December 10:00am - 7:00pm Friday, 02 December 10:00am - 8:00pm Saturday, 03 December 10:00am - 6:00pm Sunday, 04 December 10:00am - 6:00pm Monday, 05 December 10:00am - 6:00pm Tuesday, 06 December 10:00am - 6:00pm Wednesday, 07 December 10:00am - 6:00pm Thursday, 08 December 10:00am - 6:00pm Friday, 09 December 10:00am - 8:00pm Saturday, 10 December 10:00am - 6:00pm Sunday, 11 December 10:00am - 6:00pm Monday, 12 December 10:00am - 6:00pm Tuesday, 13 December 10:00am - 6:00pm Wednesday, 14 December 10:00am - 6:00pm Thursday, 15 December 10:00am - 7:00pm Friday, 16 December 10:00am - 8:00pm Saturday, 17 December 10:00am - 6:00pm Sunday, 18 December 10:00am - 6:00pm Monday, 19 December 10:00am - 6:00pm Tuesday, 20 December 10:00am - 6:00pm Wednesday, 21 December 10:00am - 6:00pm Thursday, 22 December 10:00am - 6:00pm Friday, 23 December 10:00am - 8:00pm Saturday, 24 December 10:00am - 6:00pm Sunday, 25 December Closed. ![]() I'M VERY UPSET AND DISGUSTED AT THE LACK OF SERVICE AND INTEREST THEY SHOW IN THERE CUSTOMERS WHO SPEND HUNDREDS OF DOLLARS BUYING THERE LUXURY WATCHES FROM TIMELESS WATCHES. THEY WILL CALL YOU AND SAY "COME PICK UP YOUR WATCH IT'S WORKING FINE" WHEN CLEARLY THERE IS A FAULT WITH THE WATCH BECAUSE IT DOESN'T HOLD CHARGE LIKE IT'S SUPPOSED TO. DO NOT GO AND BUY ANY WATCHES FROM THESE GUY'S BECAUSE WHEN YOU COME IN TO A WARRANTY ISSUE THEY ARE NOT INTERESTED IN HELPING YOU OUT AT ALL AND YOU WILL LOSE YOUR MONEY AND WATCH JUST LIKE I HAVE RIGHT NOW. NO ONE FROM THERE WARRANTY DEPARTMENT CALLED ME LIKE I WAS PROMISED BY DIANA AND NO MANAGER CALLED ME TO SHOW ANY INTEREST IN HELPING ME RESOLVE THIS ISSUE FURTHER, PLUS I DON'T BELIEVE THEY HAVE EVEN SENT IT OF TO THE MANUFACTURER'S BECAUSE SHE'S CLEARLY TELLING ME ON THE PHONE THAT THEY PUT THE WATCH UNDER ARTIFICIAL LIGHT IN THE SHOP AND IT SEEMS TO BE WORKING NOW! SO YOU HAVE ALSO LIED ABOUT SENDING IT OF TO THE MANUFACTURER AND HAVE NEVER SENT IT OF IN THE FIRST PLACE I'M GUESSING. I don't care if it's 10 months old it's still under WARRANTY and this is the second watch that's been given to me that's faulty and DOESN'T hold charge. Now I have no watch and no REFUND! A week later she calls me back and says "hi just letting you know that we put your watch under artificial light and it seems to be working fine the manufacturer won't give you a refund because it's 10 month's old". So I left my watch there and was given a customer repair paper. She then asked me to leave my watch there and to get it sent of to the manufacturer to see what's wrong with it and to see if they can approve a refund. She said "I can't give you a refund today because none of our manager's are in and they need to approve a refund". I asked for a refund and told her my 1yr warranty isn't over yet and I'm sick of this watch playing up every time I want to wear it and it doesn't work or hold charge. ![]() I spoke to the same lady DIANA who replaced it 10 month's back when it first happened. Anyway the watch I bought stopped working the next day so I took it back that same day and the lady changed it over and gave me the same watch that they had in there display cabinet in the store that seemed to be working at the time! Ten month's later my watch that I only wore literally 2 time's in that ten month's stopped working again, so I went back to timeless watches and was so fed up and angry as this was the second watch that had stopped working with in under my 12 month's warranty. WOW where do I start? If I could give this company zero stars I would, because they don't even deserve one star! I bought a watch of them that was solar powered so that I would never have to worry about changing batteries again as I have many other solar powered watches that work perfectly fine which I bought from other shop's and not from timeless watches.
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